Crabtree Retrievers & Kennels (“we,” “us,” “our”) operates the website crabtreeretrievers.com. This page explains what information we collect, how we use it, and how we protect it. We keep this simple because there is not much to it.

Information we collect

When you contact us through our website, by phone, or by email, we may collect your name, email address, phone number, and any details you share about your dog or your service needs. If you fill out our boarding agreement, we collect the information on that form including emergency contact details and your dog’s vaccination records.

Our website may also collect basic technical information automatically, such as your IP address, browser type, and pages visited. This is standard for any website and is used to understand how people use the site so we can improve it.

How we use your information

We use the information you provide to respond to your inquiries, schedule boarding and training services, communicate with you about your dog’s stay, and send you updates or photos during your dog’s visit. We do not use your information for anything unrelated to the services you asked about.

Who we share it with

We do not sell, rent, or trade your personal information to anyone. We may share your contact information with a veterinarian if your dog requires emergency medical care during their stay. That is the only circumstance under which we would share your information with a third party without asking you first.

Cookies and analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand site traffic and usage patterns. These tools collect anonymous data about how visitors interact with the site. You can disable cookies in your browser settings at any time.

Third-party links

Our website may contain links to other sites, such as Google Maps or social media platforms. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies separately.

Data security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your rights

If you want to know what information we have on file for you, want us to update it, or want us to delete it, just ask. Call us at (828) 508-4448 or email us through our contact page and we will take care of it.

Changes to this policy

If we make changes to this privacy policy, we will update this page and revise the “last updated” date at the top. We are a small business, not a tech company, so changes here will be rare.

Contact

Crabtree Retrievers & Kennels
686 Ridgedale Rd, Clyde, NC 28721
(828) 508-4448
crabtreeretrievers.com/contact